Terms and Conditions B2B / Terms and Conditions B2C

B2B Terms and Conditions

A: General Terms and Conditions of Business and Delivery Kamei GmbH for exclusive use with entrepreneurs as resellers.

Provider and contractual partner

Kamei GmbH

Heinrichswinkel 2

38448 Wolfsburg

Germany

Tel.: +49 (0) 5363 804-0

Fax: +49 (0) 5363 804-79

Email: info@kamei.de

VAT ID: DE 364 487 823

Registry Court: Bamberg Local Court

Registration number: HRB 8240

Managing Director: Klaus Uebler

Christoph Bülow

Status: 01/2026

§ 1 - Scope

(1) These terms and conditions of Kamei GmbH (hereinafter: "Seller") apply to all sales of goods offered by the Seller to Entrepreneur, who purchase the contract goods as resellers (hereinafter: “customers”). An entrepreneur is defined as any natural or legal person or legally capable partnership that, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity (within the meaning of § 14 BGB). Resellers are defined as entrepreneurs who do not purchase the goods as end consumers.

(2) The inclusion of the customer's terms and conditions is hereby rejected unless the parties have expressly agreed otherwise.

§ 2 - Conclusion of contract and reservation of delivery

(1) The seller’s product offerings merely constitute an invitation to the customer to submit an offer to purchase to the seller. By placing an order, the customer submits a binding offer to purchase to the seller. The seller's acceptance of this purchase offer will only occur through a separate declaration of acceptance or a payment request within two weeks of receipt of the purchase offer.

(2) The purchase process and contact may be carried out via e-mail using automated purchase processing software. The customer must therefore ensure that the email address provided for the purchase transaction is correct, so that correspondence can be conducted via this address. When using spam filters, the customer must ensure that all emails sent by the seller or their payment processing service provider for the purpose of processing the purchase are received.

(3) The right to correct and timely self-supply on the basis of a congruent hedging transaction remains reserved. The seller will inform the customer immediately about the unavailability of the goods that are the subject of the contract and, in the event of cancellation, will promptly refund the consideration already paid.

(4) We reserve the right to make design changes and other changes to technical data and performance characteristics, provided they serve technical progress and are reasonable for the customer.

§ 3 - Prices/Price Adjustment

(1) All prices quoted in the offers are exclusive of the applicable statutory value added tax and are ex works. The value added tax is shown separately.

(2) For the dispatch of the goods at the customer's request, additional costs may be incurred in the form of packaging and shipping costs or a minimum order surcharge in accordance with the provisions in Section 5.

(3) Other price components, such as additional taxes, customs duties or other charges, may be incurred in the case of cross-border deliveries and shall be borne by the customer.

(4) If, between the conclusion of the contract and the delivery of the goods, changes in costs occur that are beyond the seller's control and were unforeseeable at the time of the conclusion of the contract due to changes in material, energy, tariff and raw material prices, which result in the seller only being able to obtain the raw materials or sub-products from its suppliers or produce them itself under different price conditions than was foreseeable for the seller at the time of the conclusion of the contract, the seller is entitled to adjust the prices agreed with the customer in accordance with the changed circumstances. However, such an adjustment is only permissible if the goods are to be delivered more than 2 months after the conclusion of the contract, as stipulated in the contract. If an increase in the delivery price contractually agreed with the customer exceeds 10%, the customer may withdraw from the contract with regard to the affected delivery quantity.

§ 4 - Payment Terms

Payments can be made as follows:

- Payment by bank transfer (prepayment)

Upon acceptance of the contract, the customer will be provided with the seller's bank details for payment. The goods will be shipped after the payment amount has been credited to the seller's specified account;

- Payment by invoice (subject to credit approval)

If the seller offers the customer payment by invoice, payments are due within 30 days of the invoice date. If the customer makes payment within 10 days of the invoice date, the seller grants a 2% discount on the net value of the goods, excluding freight and packaging. The decisive point in time is the date on which the seller receives full payment. Furthermore, a justified discount requires that all of the customer's outstanding liabilities have been fully settled at the time the discount is applied.

- Payment by direct debit

If the seller offers the customer payment by SEPA direct debit mandate, the account specified by the customer will be debited at the earliest after the mandate has been granted and after delivery of the goods, but not before the expiry of the period for the pre-notification. If the direct debit is not honored due to insufficient funds or because incorrect bank details were provided, or if the customer objects to the debit without justification, the customer shall bear the fees incurred by the respective credit institution for the chargeback, provided that the customer is responsible for the error.

§ 5 - Delivery/ Shipping costs/ Minimum order surcharge

(1) Information regarding delivery times is considered to be approximate and non-binding. Delivery deadlines are only considered binding if they have been expressly designated or confirmed as binding in writing by the seller.

(2) Unless otherwise agreed, delivery shall be ex works at the customer’s expense and risk.

(3) If the seller sends the goods at the customer's request, the seller shall be responsible for choosing the shipping method. For standard deliveries within Germany with a net merchandise value of less than EUR 500,00, the seller charges a flat shipping fee of EUR 11,00 plus VAT. VAT included. For orders with a net value of EUR 500,00 or more, delivery within Germany is free of charge. For spare parts sent by mail, the flat shipping rate for standard deliveries is EUR 4.50 plus VAT. VAT, for spare parts shipped via Standard parcel service EUR 11,00 excl. VAT.. Express freight and forwarding shipments are only made by individual arrangement.

(4) For orders with a total net value of goods less than EUR 11,00, the seller shall charge a small order surcharge of EUR 6.50 plus shipping costs. VAT..

(5) Unless otherwise agreed, all deliveries and services abroad shall be made ex works against prepayment or irrevocable letter of credit.

(6) If the seller is unable to meet the agreed delivery deadline, she must inform the customer in good time. Disruptions to the seller's business operations or those of its suppliers that are beyond its control, in particular strikes and lawful lockouts as well as cases of force majeure, shall extend the delivery time accordingly for the duration of the disruption. In such cases, the customer is only entitled to withdraw from the contract if he demands the agreed services after the delivery period has expired, sets a reasonable grace period, and this grace period has also expired without result. If the delivery period is determined by calendar date, the reasonable grace period to be set by the customer begins upon its expiry. The statutory right to compensation in lieu of performance remains unaffected.

(7) Partial deliveries are permitted insofar as they are reasonable for the customer.

(8) If the customer defaults on acceptance or breaches other obligations to cooperate, then

The seller is entitled to assert her legal rights in this regard, in particular to demand compensation for the additional expenses incurred and, after setting a reasonable deadline and its fruitless expiry, to withdraw from the contract.

§ 6 - Retention of Title

(1) The delivered item, including any additional items (“in-kind discounts”), remains the property of the seller until all claims against the customer arising from the business relationship have been satisfied. In the event that the customer acts in breach of contract, the seller is entitled to take back the goods subject to retention of title. The return of the goods does not constitute a withdrawal from the contract unless this is expressly declared by the seller.

(2) The customer is entitled to resell the goods subject to retention of title in the ordinary course of business. In the event of the sale of the goods subject to retention of title, the customer hereby assigns to the seller, as security, his claim against the buyer arising from the resale, including all ancillary rights, without the need for any further special declarations. The assignment includes any balance claims. However, the assignment is only valid up to the amount corresponding to the price of the goods subject to retention of title invoiced by the seller. The customer remains authorized to collect the claim even after the assignment. The seller's right to collect the debt herself remains unaffected. However, the seller will not collect the claim as long as the customer fulfills his payment obligations from the proceeds received, does not default on payments or suspend payments.

(3) The processing of the goods subject to retention of title by the customer shall always be carried out in the name of and on behalf of the seller. In this respect, the customer's existing right of expectancy to the processed goods subject to reservation of title continues. If the goods subject to retention of title are processed with other goods not belonging to the seller, the seller acquires co-ownership of the new item in proportion to the invoice amount of the goods subject to retention of title to the other processed items at the time of processing. The same applies in the case of mixing. If the mixing takes place in such a way that the customer's item is to be regarded as the principal item, it is agreed that the customer regularly transfers co-ownership to the seller and holds the resulting sole or co-ownership in trust for the seller. To secure the seller's claims, the customer also assigns any claims that may arise against a third party from the combination of the goods subject to retention of title with real property; the seller hereby accepts this assignment.

(4) As long as title has not yet passed, the customer shall notify the seller immediately in writing if the delivered goods subject to retention of title are seized or otherwise subject to interference by third parties. The customer is obliged to provide the seller with all information and documents required for a third-party objection in accordance with Section 771 of the German Code of Civil Procedure.

(5) The seller undertakes to release the securities to which it is entitled at the customer’s request, insofar as their value exceeds the claims to be secured by more than 20%.

§ 7 - Liability for Defects

(1) The limitation period for claims relating to defects in new goods shall be one year from the transfer of risk. For used goods, rights and claims due to defects are generally excluded. The limitation period does not restart if a replacement is provided under the warranty for defects.

(2) The statutory limitation periods for the right of recourse under Section 445a of the German Civil Code (BGB) remain unaffected, as does the case of an intentional breach of duty and fraudulent concealment of a defect. Furthermore, in accordance with paragraph 5 below, these limitations of liability do not extend to claims for damages and reimbursement of expenses that the customer may assert due to a defect.

(3) Subject to timely notification of defects, the seller shall, at its option, remedy any defect by repair or replacement. If the subsequent performance fails after two attempts, the customer can withdraw from the contract or reduce the remuneration.

(4) In the case of sales to a merchant within the meaning of commercial law (§ 1 HGB), the commercial obligations to inspect and give notice of defects within the meaning of § 377 HGB shall apply. Failure to comply with legal notification requirements will result in the goods being deemed approved.

(5) In the event of injury to life, body or health, the seller shall be liable without limitation for any legal reason. This also applies in cases of fraudulent intent and guarantee promises, or if liability is governed by mandatory legal provisions, such as the Product Liability Act.

(6) Otherwise, the statutory provisions shall apply.

§ 8 - Liability

(1) The seller shall be liable in accordance with the statutory provisions if the customer asserts claims based on intent or gross negligence, including intent or gross negligence on the part of its representatives or agents.

(2) Otherwise, the seller shall only be liable under the Product Liability Act and for injury to life, body or health or for the culpable breach of essential contractual obligations (cardinal obligations).

(3) The customer’s claim for damages for breach of essential contractual obligations (cardinal obligations) is limited to the damage typically foreseeable at the time of conclusion of the contract, unless there is also another case of mandatory liability under paragraph 1 or 2.

(4) The above provisions do not entail any change in the burden of proof to the detriment of the customer.

§ 9 - Set-off / Retention

(1) The customer may only offset claims that are undisputed or have been legally established.

(2) The customer is only entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

§ 10 - Final Provisions

(1) The law of the Federal Republic of Germany shall apply.

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract shall be the seller's place of business. The same applies if the customer has no general place of jurisdiction in Germany or the EU, or if their domicile or habitual residence is unknown at the time the action is brought.

I:General Terms and Conditions of Kamei GmbH for end consumers

II:Information on dispute resolution procedures

III: Right of withdrawal for consumers in the case of distance selling

Provider and contractual partner

Kamei GmbH

Heinrichswinkel 2

38448 Wolfsburg

Germany

Tel.: +49 (0) 5363 804-0

Fax: +49 (0) 5363 804-79

Email: info@kamei.de

VAT ID: DE 364 487 823

Company headquarters:

Daimlerstrasse 22

91301 Forchheim

Managing Directors: Klaus Uebler, Christoph Bülow

Registry Court: Bamberg Local Court

Registration number: HRB 8240

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I: General Terms and Conditions of Kamei GmbH vis-à-vis end consumers

Status: 01/2026

§ 1 Scope

(1) These terms and conditions of Kamei GmbH(hereinafter referred to as "Seller"), apply to all sales and deliveries of goods by the Seller to end consumers. Different terms and conditions apply to resellers. The inclusion of the customer's terms and conditions is rejected unless the parties have expressly agreed otherwise.

(2) ‘Customers’ means both consumers and entrepreneurs in the sense of end consumers, whereby a consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither attributable to their commercial nor their independent professional activity. In contrast, an entrepreneur is any natural or legal person or a legally capable partnership that, when concluding a legal transaction, acts in the exercise of its independent professional or commercial activity.

§ 2 Conclusion of contract/ Minimum quantity surcharge

(1) The seller’s product offerings are merely an invitation to the customer to submit an offer to purchase. By placing an order, the customer submits a binding offer to purchase to the seller. The seller's acceptance of this purchase offer will only occur through a declaration of acceptance or a payment request within 48 hours of receiving the purchase offer.

(2) For orders under EUR 13.09 including VAT, plus shipping costs. Shipping costs include a small order surcharge of €7.74 including VAT.

(3) The purchase process and contact will be carried out via e-mail using automated purchase processing software. The customer must therefore ensure that the email address provided for the purchase transaction is correct, so that correspondence can be conducted via this address. When using spam filters, the customer must ensure that all emails sent by the seller or their payment processing service providers for the purpose of processing the purchase are received.

§ 3 Prices/ Shipping Costs

(1) The prices quoted by the seller include all price components, including the applicable German statutory value added tax. Value added tax (VAT) is shown separately.

(2) Packaging and shipping costs will be charged additionally for orders as shown below:

(3) For standard deliveries within Germany with a merchandise value below EUR 595.00 including VAT, the seller charges a flat shipping fee of EUR 13.09 including VAT; for merchandise values of EUR 595.00 or above, delivery within Germany is free of charge.

(4) For spare parts sent by letter, the flat shipping rate for standard deliveries is EUR 5.36 incl. VAT, for spare parts sent by Standard parcel delivery it is EUR 13.09 incl. VAT, and for freight shipments (e.g. for the product group roof boxes) it is EUR 77.00 incl. VAT.

(5) For orders with a total net value of goods less than EUR 13.09 including VAT, the seller shall charge a small order surcharge of EUR 7.74 including VAT in addition to the shipping costs.

§ 4 Payment Terms

(1) Payments may be made by bank transfer (advance payment), direct debit, cash or invoice, if offered by the seller in individual cases.

(2) In the case of payment in advance, the customer will be informed of the seller's bank details upon acceptance of the contract. The goods will be shipped after the seller has received full payment and in accordance with the stated delivery times.

(3) Cash payments shall be made at am the seller's place of business.

(4) If the seller offers the customer payment by invoice, the purchase price must be paid within 10 days of delivery of the invoice.

(5) If the seller offers the customer payment by SEPA direct debit mandate, the account specified by the customer will be debited at the earliest after the mandate has been granted and after delivery of the goods, but not before the expiry of the pre-notification period. If the direct debit is not honored due to insufficient funds or because incorrect bank details were provided, or if the customer objects to the debit without justification, the customer shall bear the fees incurred by the respective credit institution for the chargeback, provided that the customer is responsible for the error.

§ 5 Delivery

(1) Unless otherwise agreed individually, delivery will only take place within Germany.

(2) Deliveries will be made within 6 working days. If delivery times differ in individual cases, this will be indicated separately.

(3) The aforementioned delivery times shall begin on the day following the day of the conclusion of the contract or, in the case of advance payment, the day following the day of the customer's payment instruction to his payment service provider. Delivery will take place no later than within the specified delivery time. If the last day of the delivery period falls on a Saturday, Sunday or a nationally recognized public holiday at the place of delivery, the next working day shall take its place.

§ 6 Retention of Title

The delivered goods remain the property of the seller until all claims arising from the contract have been fulfilled.

§ 7 Liability for Defects

(1) In sales to businesses, the limitation period for defects in new goods is one year from the transfer of risk; in used goods, rights and claims due to defects are generally excluded. The limitation period does not restart if a replacement is provided under the warranty for defects.

(2) In the case of sales of used goods - excluding digital products and goods with digital elements - to consumers, liability for defects that occur within one year of delivery of the goods exists if an express and separate contractual agreement has been made with the customer and the customer has been informed of the reduction before submitting his contractual declaration. The resulting warranty claims of the customer can be asserted within the legally stipulated limitation periods for warranty claims.

(3) If the actual condition of the goods deviates from the objective requirements, there are no claims for defects for this deviation if the customer was expressly informed of this before submitting his contractual declaration and a separate contractual agreement was made with the customer regarding this deviation.

(4) The statutory limitation periods for the right of recourse under Section 445a of the German Civil Code (BGB) remain unaffected, as does the case of an intentional breach of duty and fraudulent concealment of a defect. Furthermore, in accordance with paragraph (6) below, these limitations of liability shall not extend to claims for damages and reimbursement of expenses that the buyer may assert due to a defect.

(5) In the case of sales to a merchant within the meaning of commercial law (§ 1 HGB), the commercial obligations to inspect and give notice of defects within the meaning of § 377 HGB shall apply. Failure to comply with legal notification requirements will result in the goods being deemed approved.

(6) In the event of injury to life, body or health, the seller shall be liable without limitation on any legal grounds. This also applies in cases of fraudulent intent and guarantee promises, or if liability is governed by mandatory legal provisions, such as the Product Liability Act.

(7) Otherwise, the statutory provisions shall apply.

§ 8 Final Provisions

(1) The law of the Federal Republic of Germany shall apply.

(2) The choice of law referred to in paragraph 1 shall apply to customers who conclude the contract as consumers within the meaning of Section 1 paragraph 2 sentence 1 applies only to the extent that the protection afforded is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply.

(4) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract shall be the seller's place of business. The same applies if the customer has no general place of jurisdiction in Germany or the EU, or if their domicile or habitual residence is unknown at the time the action is brought.

II: Information on dispute resolution procedures

We are neither willing nor obligated to participate in a dispute resolution procedure.

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III: Right of withdrawal for consumers in the case of distance selling

As a consumer, you have a statutory right of withdrawal. According to § 13 of the German Civil Code (BGB), a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

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Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods, or in the case of separate delivery of a single order of several goods, the last goods, or in the case of several partial shipments or pieces of a good, the last partial shipment or the last piece.

To exercise your right of withdrawal, you must inform us

Kamei GmbH
Heinrichswinkel 2

38448 Wolfsburg

Telephone: +49/ (0)5363/ 804-0
Email: support@kamei.de

You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form for this purpose, but it is not mandatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods. The costs for goods that, due to their nature, cannot be returned by normal mail are estimated at a maximum of approximately EUR 140.00.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:

Kamei GmbH
Heinrichswinkel 2

38448 Wolfsburg

Email: support@kamei.de

______________________________

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*).

Ordered am (*)/received am (*)

Name of the consumer(s)

Address of the consumer(s)

Date, signature of the consumer(s)

                                                                               (only for notifications on paper)

_____________________________

(*) Delete as appropriate.